Privacy Policy

This Privacy Policy explains how Feels Like Home Design LLC ("we," "us," or "our") collects, uses, and shares information about you when you use our website at feelslikehomedesign.com (the "Site") or otherwise interact with us. By using the Site or submitting an inquiry, you agree to this Policy.

Information we collect

We collect information you provide directly, such as your full name, business name, email address, phone number, services of interest, and any project details you share through our contact form or by emailing or calling us. We may also collect basic technical information automatically, including your IP address, browser type, device information, and pages viewed, through standard web logs and analytics.

How we use your information

We use the information we collect to:

• Respond to your inquiry and communicate with you about our services;
• Contact you by email, phone, or text message about your project, proposals, and follow-ups;
• Send occasional service updates or project-related communications;
• Operate, secure, and improve the Site; and
• Comply with legal obligations and enforce our Terms of Use.

Consent to contact

When you submit the contact form, you consent to be contacted by Feels Like Home Design LLC using the contact information you provided. You may opt out at any time by replying "STOP" to a text, unsubscribing from an email, or emailing us at kate@flhdesign.com. Message and data rates may apply.

How we share information

We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business (for example, email, hosting, and analytics providers), and when required by law or to protect our rights.

Data retention

We retain inquiry information for as long as reasonably necessary to respond to your request, provide services, and meet our legal and business record-keeping obligations. You may request deletion of your information at any time by emailing kate@flhdesign.com.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise these rights, contact us at kate@flhdesign.com. We will respond in accordance with applicable law.

Security

We use commercially reasonable safeguards to protect information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this Policy

We may update this Policy from time to time. The "Effective" date above indicates when it was last revised. Continued use of the Site after changes constitutes acceptance of the updated Policy.

Contact us

Feels Like Home Design LLC · Massachusetts
Email: kate@flhdesign.com
Phone: +1 (617) 538-9931